Sears puts customers’ buying history online
Klutzes.
Sears has come under fire from privacy advocates for making the purchase history of its customers publicly available on its Managemyhome.com Web site.
Manage My Home is a community portal where Sears shoppers can download product manuals, find product tips and get home renovation ideas.
The Web site has a feature called “Find your products” that lets users look up past purchases. Ostensibly, this is designed to help customers keep track of items they’ve bought from the retailer, but the site also lets them look up the purchase histories of other people.
I think they’ve pulled this “feature”; but, it probably qualifies for more than an “Oops!”
Posted: Mon - January 7, 2008 at 06:17 AM