Dell forced to offer Windows XP as consumer option


Dell bowed to pressure from customers and dumped its Vista-only policy for consumer PCs by adding Windows XP as operating option on half-a-dozen machines.


Lionel, himself

Dell bowed to pressure from customers and dumped its Vista-only policy for consumer PCs by adding Windows XP as operating option on half-a-dozen machines.

“We heard you loud and clear on bringing the Windows XP option back to our Dell consumer PC offerings,” Dell said on its Ideas in Action page, a companion to its IdeaStorm site.

IdeaStorm, a site rolled out in February where Dell customers can plead for changes, has been most notable for convincing the Round Rock, Texas company to add Linux as an OS option. The requests for XP started coming a day after IdeaStorm launched.

On Thursday, Lionel Menchaca, Dell’s manager of digital media noted the reversal in another blog entry. “After Tom West’s post that said Dell would offer Windows XP on systems for small business customers, many Direct2Dell readers have commented or sent e-mails asking us to bring back Windows XP for home users as well. Today, we’re doing that.”

The new XP option is available only to U.S. customers. Of course, folks outside the U.S. might wish to send Lionel (lionel_menchaca@dell.com) an email about that?

Posted: Sat - April 21, 2007 at 05:32 AM