Homeless Access to Internet and Email


Digital technology could be a lifeline for people on the streets.


An ODPM [Office of the Deputy Prime Minister] spokesman said having an e-mail address could be the first step to finding a permanent place to live, by enabling people to receive information about long-term living places while moving between hostels.

ODPM minister Jim Fitzpatrick said such a move would also help bridge the UK's "digital divide".

The report, entitled Inclusion Through Innovation: Tackling Social Exclusion Through New Technologies, also says IT can help disadvantaged elderly people stay in touch with friends and relatives.
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And it cites the example of mobile phones being used by homeless people to avoid the stigma of not having a permanent address by leaving a mobile number on job application forms.

This turned out to be an interesting article and a useful proposal -- with the original headline being stupid. It focussed on the speed of access rather than “having” access.

Homelessness charity Crisis has backed the report. Its Christmas Internet Cafe was accessed by around 100 people a day and was cited as an example of how web access can help the homeless.

The charity is developing a "virtual life portfolio", which will enable homeless people to store important documents and certificates they may need to help them claim benefits, medical help or get a job.
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Chris Askew, Crisis' director of fundraising, said: "Having a mobile phone or access to the internet means that homeless people do not need to put their lives on hold.

"Despite not having an address they can still access the help and support they need or get into work and training."

A spokesman for homeless charity Shelter said: "Technology can make it easier for homeless people to access the services they need.

I give most of my old geek “stuff” and office equipment to a local shelter for battered women. I’ll have to find out if they have Web access.

Posted: Wed - November 2, 2005 at 07:16 AM